Ricks Livefood - Crickets, Locusts, Roaches

Shipping / Delivery PDF Print E-mail
  
Wednesday, 05 September 2007 15:10


 Now shipping to all European Countries.

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  •  Please note first class post is the most basic level of dispatch available on this website. First class post is not guaranteed to arrive the next day and in some cases may take a few days to arrive. Some areas of the country seem to experience longer delivery times than others.  If you wish for a guaranteed next day service, or 1st Class recorded delivery service please select the appropriate option at the checkout. Allthough rare, 1st class post has been known to take up to 7 working days to arrive from the date of dispatch please allow this ammount of time before making contact if your parcel has not arrived. Please ensure you enter the correct address and postcode on the SHIP TO SECTION OF ORDER if this is incorrect then order will not be delivered by the post office. I can not compensate if your details entered are incorrect. NOTE: Ship to address on this website is where the parcel will be sent, not sent to the address on paypal payment notification.
  • Postage costs are kept to the minimum; quite often the postage to send orders costs me more than what is paid by the customer. It may appear to be a better deal to offer free postage but as seen on other sites this leads to an increase in cost on each and every item purchased, in turn this extra cost on the product works out quite expensive if purchasing multiple items. My policy is to show the price you pay for each item and have just one clear postage charge based on the value of your order. This way I can ensure my prices are very competitive.

    Please note;  orders will not be dispatched until full payment has been made (including postage costs) and has cleared e.g. paypal, cheque, postal order,  standing orders or PayPal e cheques. 

 

  • Recorded delivery please select at the checkout, order insured up to £36.  Items sent recorded delivery will be by Recorded first class post. Recorded delivery does not mean that your parcel will arrive any sooner than if sent by standard first class post. It is strongly advised that any orders over the value of £20 are sent recorded delivery for extra security and peace of mind. Just select Recorded Delivery at the checkout.   

 

  • Special delivery guaranteed next day delivery by 1pm carries a £500 level of insurance. Please select this service at the checkout if you want the next day delivery option.     

 

  • All orders received by twelve noon will be sent out the same day wherever possible subject to the amount of orders being processed. Please note; ensuring your livefood is freshly packed and not pre-packed before sale increases processing and packing time greatly, but helps to ensure a higher quality livefood is supplied, on extremely busy days it may not be possible to achieve same day dispatch. Please bear this in mind when placing your order.   

 

  • Any out of stock items will be sent as soon as they are in stock, alternatively items of equal value may be sent at the customer’s request. Any out of stock items will be notified on the website ASAP.

 

  • Orders will be sent out Monday through to Friday. Friday dispatch is at the customers own risk, this is due to items possibly being stuck in the post office system over the weekend. This would be detrimental to the livefood especially in cold or extremely hot weather. Please bear this in mind when placing your order.  If you place an order on a Friday it will be sent out but please note this is at your own risk for the reasons stated.    Alternatively you could chose the guaranteed Saturday Special Delivery option at the checkout.  

 

  • Orders placed on a Bank Holiday or at the weekend will be dispatched at the next available posting day.  

 

Last Updated ( Thursday, 31 May 2012 06:31 )
 

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